Tag: customer service rep

A team-orientated approach is what drives Simon Roofing’s customer service center. Alex Moore, Customer Service and Billing Coordinator, discusses how this mentality helped Simon Roofing assess damage in the Carolinas after Hurricane Florence made landfall earlier this year.

Customer service is the number one priority at Simon Roofing. Alex Moore, Customer Service and Billing Coordinator, describes the qualities a customer service representative needs to succeed, and how Simon Roofing ensures each customer has a positive experience.