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Best Practices in Commercial Roofing Service Calls

Question: What is the service call process for Simon roofing? Answer: If a customer is looking for service, they can call or email into our customer service center. We are reachable by phone or email 24 hours a day, seven days a week, 365 days a year. Once they call in or email in, their […]

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When is Your Commercial Roof Leak Truly an Emergency?

Question: What is the difference between an emergency and non-emergency call? Answer: Everyone is going to have their own definition of emergency. In my eyes, an emergency constitutes when there’s a safety hazard, when employees or customers could be at risk on an injury, a slip-n-fall, or when there is risk of equipment being damaged. […]

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