A team-orientated approach is what drives Simon Roofing’s customer service center. Alex Moore, Customer Service and Billing Coordinator, discusses how this mentality helped Simon Roofing assess damage in the Carolinas after Hurricane Florence made landfall earlier this year.
Customer service is the number one priority at Simon Roofing. Alex Moore, Customer Service and Billing Coordinator, describes the qualities a customer service representative needs to succeed, and how Simon Roofing ensures each customer has a positive experience.
Simon Roofing’s Alex Moore discusses the multiple platforms that are used to keep customers informed of when a commercial roofing technician will arrive at their building.
What exactly happens when you call in to report a potential leak in your building? Alex Moore, Customer Service and Billing Coordinator at Simon Roofing, outlines the steps and information needed to dispatch service as quick as possible.
Test your knowledge: Do this, not that for cold weather commercial roof success Don’t believe the groundhog hype. Those of us in cold weather climates know the drill. We’re likely to see snow well into March and April.
With that in mind, it’s not too late for an interactive quiz to test your cold weather roof maintenance knowledge.
It’s a new year. A new beginning. A time to set new goals. Why not consider a roofing-related resolution this year? Here are a few suggestions to help facility managers stay on top of things in 2019 relative to commercial roofing assets.
According to the National Fire Protection Association, during the winter months increased risk of fire is contributed to heating, holiday decorations, winter storms, and candles. NFPA and the U.S. Fire Administration have teamed up to help reduce your risk to winter fires and other hazards, including carbon monoxide and electrical fires. Read more …
Our family business started rather modestly in 1900 in Youngstown, Ohio, but because of our dedicated employees who strive to always exceed customer expectations and our ongoing business objective of staying ahead of the technology curve, we’ve not only thrived all these years, but we’ve grown to the point of having 66 service centers and more than 500 employees throughout the United States.
See for yourself how owning the entire supply chain has spawned innovation within our walls and has led to the development of the seamless alternative to single-ply roofing.
Check out our favorite quotes on thankfulness to get you inspired for Thanksgiving and the holiday season!