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When Will A Roof Technician Arrive

Simon Roofing’s Alex Moore discusses the multiple platforms that are used to keep customers informed of when a commercial roofing technician will arrive at their building.

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Reporting A Suspected Roof Leak

What exactly happens when you call in to report a potential leak in your building? Alex Moore, Customer Service and Billing Coordinator at Simon Roofing, outlines the steps and information needed to dispatch service as quick as possible.

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A National Commercial Roofing Company built on core values

Our family business started rather modestly in 1900 in Youngstown, Ohio, but because of our dedicated employees who strive to always exceed customer expectations and our ongoing business objective of staying ahead of the technology curve, we’ve not only thrived all these years, but we’ve grown to the point of having 66 service centers and more than 500 employees throughout the United States.

Office Spaces features Simon Roofing

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Simon Roofing featured on Office Spaces

See for yourself how owning the entire supply chain has spawned innovation within our walls and has led to the development of the seamless alternative to single-ply roofing.

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Best Practices in Commercial Roofing Service Calls

Question: What is the service call process for Simon roofing? Answer: If a customer is looking for service, they can call or email into our customer service center. We are reachable by phone or email 24 hours a day, seven days a week, 365 days a year. Once they call in or email in, their […]

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First Steps to Take When a Commercial Roof Leak is Suspected

Question: What are the first things I should do when I suspect a roof leak? Answer: If someone suspects they have a roof leak there are a few things that should be done right off the bat. Assess if it is an urgent situation – is there any type of safety concern? Is there product […]

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Saturated vs. Laminated Roofing Membranes – Which is Better?

Question: Describe the difference between saturation and lamination and why is it important? Answer: Saturation vs lamination creates a very different acting sheet, especially when you’re looking at single-ply systems. With lamination, there are different layers of the roof membrane – polymer, scrim and then the polymer from the bottom to top. Lamination is just [...]

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What Elongation and Tensile Strength Says About your Commercial Roof

Question: What is elongation? What is tensile strength? Why are they important? Answer: Elongation and tensile strength are important factors for the roof. Elongation is essentially how far, in a percentage, at which a roof membrane will go from its initial state to its final state when pulling it. The best comparison is a rubber […]

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When is Your Commercial Roof Leak Truly an Emergency?

Question: What is the difference between an emergency and non-emergency call? Answer: Everyone is going to have their own definition of emergency. In my eyes, an emergency constitutes when there’s a safety hazard, when employees or customers could be at risk on an injury, a slip-n-fall, or when there is risk of equipment being damaged. […]

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Technology’s Impact on the Commercial Roofing Industry

Question: How has technology impacted the commercial roofing industry? Answer: Technology has really impacted the roofing industry today especially at Simon Roofing. We have introduced a lot of science into how our roof performs and how to increase that performance. We have looked at things such as tensile strength, elongation and weathering and how our […]